Hardware Management
Let’s make it clear. We’re not here to sell you hardware!
We want to make your current technology assets work for you by providing maintenance, auditing, and repair services. At times, when your company needs have grown, we will recommend appropriate upgrades and install systems right for your business.
On-Site Training
We understand how frustrating or insincere it can feel when a service provider installs or provides technological tools with insufficient explanation or leaves any training to remote session.
To ensure your business gets the best experience, we provide group training sessions or one on one in-person training so that your software and hardware can be properly utilized.
FULL INFRASTRUCTURE IMPLEMENTATION
Whether your company is moving, growing, or the time to fully upgrade your existing I.T. infrastructure has arrived, we can do it!
We will develop a plan with you to ensure that the transition to an improved infrastructure will be as painless as possible for your business. We will maintain legacy systems until everything is properly migrated with appropriate backup plans in place to give you a ease of mind during the whole process.
Remote I.T. Support
We will work with your business’s existing support ticketing system or provide our own system to ensure all I.T. issues are documented and properly responded to.
Our goal is to have all tickets responded to as soon as possible with solutions provided within the day.
System Monitoring
Orion wants to make sure your systems are running healthily and smoothly. We offer systems to help remotely monitor and maintain server health, network statistics, file backups and other metrics as preemptive means against any hardware failure and to help plan for growth for our clients.
Cloud Solutions
Whether your company is moving, growing, or the time to fully upgrade your existing I.T. infrastructure has arrived, we can do it!
We understand that keeping and managing self hosted hardware and software can consume space, time, and money compared to many cloud solutions available.
From web hosting, cloud based subscription software, user authentication systems, VoIP systems, off-site backup solutions, and webmail, we can provide initial setups, management, and administration to ensure that your users are securely accessing these cloud solutions.
Software Solutions
There are close to a hundred different competitively priced software solutions that handle HR, accounting, finances, assets, and customer relations differently depending on industry and company size requirements. Finding the right solution can be overwhelming!
The team at Orion has explored and worked with many different solutions and know of the current industry standards that will be ideal for your business. Consulting on these matters is confidential and free for the first session! Shoot us an e-mail and let us see if there is a better software solution for your business.
I.T. Growth and Optimization
Rapid expansion and growth can often be an awkward transition stage for businesses as they move away from bootstrapping inflexible old technologies to adapt to newer systems.
On the flip side to this awkward stage is that your management team may be convinced that the existing systems no longer meet their needs and an expensive system will be needed.
Before jumping into these decisions, contact us! Orion may be able to point out inefficiencies in your business’s current setup and help reconfigure or remove the bottlenecks in your business’s infrastructure. We will analyze and recommend optimizations so that you can save capital as well as prepare for future transitions if needed!
System Security Analysis
Your business and employee data is incredibly important and also may be at risk. Orion has been effective at identifying security critical points in our client’s I.T. infrastructure and workflow.
Our solutions involve improving user habits, re-configuring hardware, and implementing system upgrades.
